Humans of CS

A growing community of customer success experts

About Our Community

Fun, Collaborative, and Insightful CS Experts.

Humans of Customer Success is an open and free Customer Success community of people united in our mission to champion the personal, human experiences that drive customer growth and retention.

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We’ll be in touch soon with details on our next community hour. Until then, join Humans of CS on Slack.

Monthly Meetings

Trends | Networking | Expert Advice

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Welcome to Humans of CS

Hi There! See What Humans of CS is All About

Quala hosts an Exec Roundtable with Customer Success leaders who share their experiences and insights on building winning CS strategies.

Jan 12, 2021

Flawless Execution with the One-to-Many

Quala hosts a discussion with Customer Success leaders on running CS teams at scale – high tempo adoption, efficiency, and world-class execution with the 1-to-many.

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Nov 10, 2020

Critical Lessons from Customer Success Leaders

Quala hosts a discussion with Customer Success leaders on running CS teams at scale – high tempo adoption, efficiency, and world-class execution with the 1-to-many.

If you have questions on how to get more involved in Humans of CS, our community hours, or suggestions for upcoming topics — feel free to email community@quala.io.