Quala is your go-to, easy-to-use, all-in-one customer success platform. Choose which version works best for you.
StartFor the small, lean Customer Success team that wants a simple-to-implement solution.
Track Customer Activity
Capture CSM Sentiment
Smart Health Scoring
ScaleFor the poised-to-scale Customer Success team looking for a solution that’s easy-to-adopt.
ALL START FEATURES PLUS:
GrowthFor growth-stage Customer Success teams that require max workflow flexibility and efficiency.
ALL SCALE FEATURES PLUS:
Growing Companies Trust Quala
“Quala has been everything I need to reach the right customers at the right time.”
– Marc Adam, Tres Solutions
What Customer Success Teams are Saying
Frequently Asked Questions
What’s different about Quala?
Quala is the only customer success platform that tracks usage, amplifies the voice of the CSM, and drives workflow efficiencies for scaling teams.
Why can’t I just use my CRM?
CRMs are great — just not for customers success teams. Their static dashboards, lack of streamlined alerts, and one-dimensional health scores keep CSMs from reaching their full potential.
How long does it take to get set up?
For some customers it takes a few hours, others have spent 90 days on implementation. The main thing is — you control the timeline.
What types of CS teams use Quala?
All kinds! CSMs on Quala manage anywhere from 15 to 4,500 customers each. Our insights dashboards and streamline workflows turbocharge success for all types of teams.