Customer Health Scoring to Fuel Growth 

Whether you are just building out your customer health score or looking to revamp your customer health strategy, there are many factors to weigh:

  • Which indicators are the right ones to track? 
  • When should you start customer health scoring? 
  • How do you operationalize it and build trust in the score? 

These are the questions we answered at our June community hour on Tuesday, June 15th at 12pm ET.

This community hour was led by Sonciary Honnoll, Co-Founder of, and Michael Marcus, Co-Founder and VP of Customer Success at Jebbit, who shared his experience building and implementing an effective customer health scoring method.

Companies in our Community

quala customer logo
quala customer crayon
quala customer SYRG
quala customer Thankview
quala customer zerto
This community hour has ended. Sign up below to join our Humans of CS Community and get access to our next event.