CS and Product: Delivering Outcomes Together

Tuesday, March 9th, 2021 at 12 PM ET

For our next community hour, we’ll discuss how CS and Product can work together to streamline feedback, strengthen relationships and deliver better customer outcomes.

Our discussions will be led by Quala.io Co-Founder, Sonciary Honnoll, along with some amazing CS and Product leaders:

• Kristen Yerardi, SVP Product at Gannett
  Former SVP Customer Success at Wordstream
• Conor O’Mahony, Chief Product Officer at Klaviyo
• Shonak Patel, Customer Retention Expert for Startups
  Former Head of CS at Appcues
• Jonathan Tushman, Co-Founder and CEO of Quala.io 
  Former VP of CS and Engineering at InsightSquared