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Mar 23, 2022
Secrets of Customer-Obsessed Leaders
Quala hosts a discussion with a panel of SaaS executives on the secrets and benefits of a customer-obsessed business and how to put customer obsession into practice to drive better results – for businesses, customers and employees.
Jan 26, 2022
Customer Success Input for Product Roadmapping
Quala CEO and Co-Founder Jonathan Tushman hosts a discussion with Product and Customer Success leaders from high-growth companies on their best practices for working together.
Dec 15, 2021
Customer Success Hidden Gold
Quala Co-Founder Sonciary Perez hosts a discussion with Hyperproof Director of Customer Success Seth Warren on how Customer Success teams drive business strategy.
Nov 17, 2021
My Customer Success Priorities in 2022
Quala hosts a discussion with Customer Success leaders from RevolutionParts, Yac, and RapidRatings on their 2022 strategy and priorities.
Sep 22, 2021
Building and Scaling Customer Success
Quala hosts a discussion with Customer Success leaders at Parsec, Notarize, and CampMinder on how they built and scaled their Customer Success functions.
Jun 15, 2021
Customer Health Scoring to Fuel Growth
Quala Co-Founder, Sonciary Perez, hosts a conversation with Michael Marcus, VP of Customer Success at Jebbit, on customer health scoring strategies that fuel growth.