Company News What Are Customers Really Saying About Your Product?

Customer data is easier to collect than ever before – but figuring out what to do with it can be time-consuming. So how can teams best understand what their customers want them to know?

Mike Redd, CMO of Quala, was recently featured on Influencive, discussing how Quala mines through data to quantify what your customers are saying – and why.

Read the full article here.

Topics discussed:

• The types of data you should be collecting
• How customer success teams drive strategy
• The present and future state of customer success
• How Quala helps you find the signals through the noise