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  3. 5 Tips on Maintaining Customer Success in the New Year

Company News 5 Tips on Maintaining Customer Success in the New Year

Jenna Kluger Jan 24, 2022

In 2022, keeping your customers happy and engaged is more important – and more challenging – than ever. Quala CMO Mike Redd recently shared the top five ways companies can maintain customer success in the new year.

Read the full article here.

Topics discussed:

  • How to ensure you’re always providing value
  • How to use data to back up your initiatives
  • Why you should never overlook the empathy component
  • What it means to build trust – internally and externally