Welcome to our inaugural product roundup! Lots of you have requested a resource to stay up to date with what’s happening in Quala and this monthly product roundup is our new way to do just that. Let’s get into it.
We introduced a new way to quickly create, weight, and iterate your Health Score by blending qualitative and quantitative data. Simply add the appropriate assessment questions and behaviors to capture the most complete health score possible. You can read more about it on our blog. Need some health score inspiration? Check out the replay of our latest community hour – Customer Health Scoring to Fuel Growth.
In late May we released our new rich text editor that includes all the formatting and linking capabilities to better express yourself when you add notes, milestones, tasks, and more in Quala. This month we added “at” mentions so you can quickly alert your team to things they might care about in Quala. Just type the @ symbol and select who you want to mention.
Making assessments, notes, tasks, and milestones got way faster and easier. Now you don’t need to hesitate — just hit the big plus button at the top of any page in the customer section and you’re on your way!
Our HubSpot integration got a huge upgrade. You can now manage the integration yourself in settings. Additionally, Quala can now bidirectionally sync customer traits, manager, stage, renewal, revenue, and contacts!
To learn more about Quala and our latest features, contact us for a live walkthrough.