About
We’re a simplicity and efficiency engine that grants superpowers to customer success teams.
Jonathan Tushman
Co-Founder, CEO
Sonciary Honnoll
Co-Founder, CCO
Dan
Perrera
Head of Product
Laura
Lu
Head of Engineering
Amos
Wasgatt
Head of Sales
Jenna
Kluger
Head of Growth
Amy
Parker
Head of Design
João
Costa
Software Engineer
Andre
Barbosa
Software Engineer
Linda
Formichelli
Content Manager
Sarah Fernando
Marketing Manager
Daryl
Semien
SDR
We’re pretty different.
Quala is the fastest, most intuitive Customer Success Platform. Our platform combines quantitative data with qualitative CSM sentiment to deliver a better health score on day one.
With Quala, there are zero admins needed, zero annoying training sessions, and zero months to onboard. The days of standing up complex and chaotic dashboards are gone.
We built Quala after buying customer success tech for over a decade because the stuff out there just didn’t work.
We pass the vibe check and we’d love to be your best friend.
Our
Values
Hear Every Voice
Be open and curious about another person’s point of view.
Go for Big Things
Be a little scared of the goal ahead, always, but be intentional.
Show Up
Be someone everyone can count on; take ownership of your work.
Best Speed
Work as fast as appropriate, balancing velocity and quality.
Enjoy the Ride
We only have one life. Let’s do amazing things together.