Join Us

It’s Time for Better CS Tech

Customer success tech is clunky, chaotic, and complex. It’s also a massive drain to maintain. We know this from personal experience. That’s why we designed Quala with simplicity and impact in mind so customer success teams can easily leverage customer growth insights at scale

Leadership

jonathan-tushman-quala-headshot

Jonathan
Tushman

Technology
sonciary-honnoll-quala-headshot

Sonciary
Perez

Customers
dan-perrera-quala-headshot

Dan
Perrera

Product
laura-lu-quala-headshot

Laura
Lu

Engineering
mike-redd-quala-headshot

Mike
Redd

Marketing
jenna-kluger-quala-headshot

Jenna
Kluger

Growth
lauren-sickel-quala-headshot

Lauren
Sickel

Customer Success

Values

Hear Every Voice

Be open and curious about another person’s point of view.

Go for Big Things

Be a little scared of the goal ahead, always, but be intentional.

Show Up

Be someone everyone can count on; take ownership of your work.

Best Speed

Work as fast as appropriate, balancing velocity and quality.

Enjoy the Ride

We only have one life. Let’s do amazing things together.​

Careers

Quala is venture-backed and led by an experienced founding team with deep business, technical, and customer success expertise. We are building an inclusive culture to go for big things and believe in showing up, moving fast, and enjoying the ride.