One Stop Shop

Quickly catch up on customer history, metrics, and usage data before a call. Plus, know exactly what you need to do with an integrated to-do list.

Qualitative Data

No one knows your customers better than you. You’re in the best position to judge the health of your relationship and how likely your customer is to renew.

Activity Data

Pull in usage data from your product to help you make a better judgement about how your customers are doing, or intervene if necessary.

Silo Busting

Break out of your silo and see how your teammates are handling their customers. Or share what you’ve learned by posting it to your feed.

Simple Set Up

Prefilled metrics get you up and running in no time. We surveyed hundreds of customer success professionals to find out what really indicates renewal.

Big Picture

The health of the company in one (smart) number. See how the company’s been doing over the last week, month, quarter, or year and predict where it’s headed with trends.

Milestones

With milestones, you can easily see how events like pricing changes or new features affect customer sentiment so you can understand not only what’s happening, but why.

Sidebar

Quickly get a handle on which customers are rock stars and which ones need a little help with health score color-coding in the sidebar.