Customer Success Simplified

The fastest, smartest Customer Success Platform.

Scaling Companies Trust Quala

“Quala is the perfect Customer Success Platform to help us improve and scale a world-class customer experience.”
– Nadya Collins, ThankView

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Life’s too short to dread logging into your Customer Success Platform. 

Track Customer Activity
Capture CSM Sentiment
Develop Your Health Score

Want to get up and running, like — yesterday? Let’s do this.

Step 1: Connect

One-click integrations, an API that connects to just about anything, plus onboarding support. You’ll get going fast. 

Step 2: Customize

Activities, assessments, and workflows, oh my! You make every customization on the fly. No admins required. 

Step 3: Launch

Whether high scale or high touch — get your Customer Success Managers up and running with our launch kit. 

Crayon Case Study with Quala
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How Crayon Scaled Its Customer Success Workflow with Quala.

Superpowers for  Customer Success Managers.

We support companies that value best speed, but these businesses have a challenge: It’s not easy for them to find customer success software that matches their velocity. That’s why we’re here.

Read how Crayon unites a diverse customer base and customer success team with a fast, smart customer success platform — Quala.

Customers love working in Quala.

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Let’s Talk

Quala isn’t just another Customer Success Platform. That would be boring. Hit us up to learn more.

Our Community

We’re an authentic, diverse community of CS folk where everyone’s passionate about customers.