Customer Success Simplified

The fastest, smartest Customer Success Platform.

Scaling Companies Trust Quala

“Quala is the perfect Customer Success Platform to help us improve and scale a world-class customer experience.”
– Nadya Collins, ThankView

Life’s too short to dread logging into your Customer Success Platform.

Track Customer Activity

Capture CSM Sentiment

Develop Your Health Score

Sick of spreadsheets?

No one has time for that. Connect just about anything to Quala and automate your data to focus on higher value work.

Frankensteined CRM got you down?

We all know it's not really working. CSMs need a workspace that's for them — just like every other expert team.

Time to switch it up?

Have you been trying to get your current platform up and running for months and months!? That's not cool.

Want to get up and running, like — yesterday? Let’s do this.

Step 1: Connect

One-click integrations, an API that connects to just about anything, plus onboarding support. You’ll get going fast.

Step 2: Customize

Activities, assessments, and workflows, oh my! You make every customization on the fly. No admins required.

Step 3: Launch

Whether high scale or high touch — get your Customer Success Managers up and running with our launch kit.

How Crayon Scaled Its Customer Success Workflow with Quala.

Superpowers for Customer Success Managers.

We support companies that value best speed, but these businesses have a challenge: It’s not easy for them to find customer success software that matches their velocity. That’s why we’re here.

Read how Crayon unites a diverse customer base and customer success team with a fast, smart customer success platform — Quala.

Customers love working in Quala.

“We at Zerto support more than 10,000 customers with our most trusted asset — our data. We are building our CS practices on Quala to preserve our customer-first focus.”

“Customers get value out of our product and the relationship they have with our CSMs — Quala marries those together in a meaningful way to assess true health.”

“With Quala, we’re finally able to quickly and easily measure and monitor the health of our entire customer base.”

“Relationship dynamics are so, so, so important. Quala keeps the customer health score data-rich, but not overly complex.”

Let’s Talk

Quala isn’t just another Customer Success Platform. That would be boring. Hit us up to learn more.

Our Community

We’re an authentic, diverse community of CS folk where everyone’s passionate about customers.

Announcing Our $4 Million Seed Round. Learn More >

Customer Success Simplified

The fastest, smartest Customer Success Platform.

Scaling Companies Trust Quala